The HTLS Quality Policy is a reflection of our commitment to continuous improvement by improving the satisfaction of our customers in compliance with all regulatory requirements and other expectations of interested parties.
This commitment must be perceptible on a daily basis through essential values.
These values must be based on strong and meaningful ambitions, shared by all !
OPTIMUM SATISFACTION OF CUSTOMERS
PERSONAL DEVELOPMENT OF EMPLOYEES
I pledge to drive the momentum to achieve these goals by allocating appropriate resources, in a permanent desire to maintain a system of continuous improvement efficient. Because it is a global and participatory approach, I encourage all my team and all our partners to fully participate in our progress. I take responsibility for the performance of this system.
The President and CEO – Julien Tibi – April 2019